Suvaigal provides shipping services across India. We are committed to delivering your herbal and wellness products in a timely and efficient manner.

• Orders will be processed only on weekdays (Monday to Saturday), excluding public holidays.
• Orders placed on Sundays or public holidays will be processed on the next working day.

• The usual delivery time is 5-7 working days from the date of order confirmation.
• Delivery times may vary depending on the destination and any unforeseen circumstances.

• Customers must provide an accurate and complete address, including the pin code, while placing the order.
• We are not responsible for delays or returns caused by incorrect or incomplete address details.

• No refunds will be provided for delivery delays due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.
• We will make every effort to inform you of any significant delays in the delivery of your order.

• We partner with reputed delivery services to ensure timely and proper handling of deliveries.
• Our delivery partners are instructed to handle your packages with care to maintain the integrity of our herbal and wellness products.

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery on our website or through the courier's tracking portal.