Suvaigal - Shipping Policy
Suvaigal provides shipping services across India. We are committed to delivering your herbal and wellness products in a timely and efficient manner.
Order Processing
- Orders will be processed only on weekdays (Monday to Saturday), excluding public holidays.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
- The usual delivery time is 5-7 working days from the date of order confirmation.
- Delivery times may vary depending on the destination and any unforeseen circumstances.
Address Accuracy
- Customers must provide an accurate and complete address, including the pin code, while placing the order.
- We are not responsible for delays or returns caused by incorrect or incomplete address details.
Delivery Delays
- No refunds will be provided for delivery delays due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.
- We will make every effort to inform you of any significant delays in the delivery of your order.
Delivery Partners
- We partner with reputed delivery services to ensure timely and proper handling of deliveries.
- Our delivery partners are instructed to handle your packages with care to maintain the integrity of our herbal and wellness products.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery on our website or through the courier's tracking portal.